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Platinum Van Lines Support Ticket - BAD SERVICE

Platinum Van Lines Support Ticket

BAD SERVICE - Delivery service

Created By: TamaraA23's Picture TamaraA23 Last Reply: TamaraA23's Picture TamaraA23
Priority Level: [Low] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: N/A Replies: 0
Product: Delivery service

The company is very rude they over charged me for packing items I did not need at all. When you talk to them to set up the reservations they make promises that they do not honor. Wesley told me there was no extra charge if I have 25 stairs, he said if I go over 25 stairs there is a charge of $75. When talked to the driver he told me it would be $150 because I have 32 stairs he said they charge you for every stairs. When I called the company they kept placing me on hold and when I called back I didnt get a answer.


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